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Team at GPM are Great

★★★★★
5 5 1
Kathy and her team at GPM are great. Anytime I needed help with something. It was taken care of right away. Wonderful experience from start to finish. Great to work with.

Capable Hands

★★★★★
5 5 1
Since putting our San Diego rental property in GPM's very capable hands almost 2 years ago, we haven't had to worry about a thing! We have a solid long-term tenant, steady rental income, and a professional team who cares for our property 24/7. I highly recommend Kathy and her GPM family!

More Than Helpful

★★★★★
5 5 1
Kathy and her team have been more than helpful in regards to taking care of my rental home in San Diego.

Experienced Professionals

★★★★★
5 5 1
You know, it's always nice to ask a question and get a straight answer from an experienced professional. Someone that always has the best answers too. Kathy and the team at Golden Property Management really seem to know their stuff. Renting out a place is not easy. The tenants are usually nice, but most of them leave the place in bad shape. This management company seems to negotiate the mine field of problems that come up, with relative ease. They definitely earn their keep. They have always found great tenants for me. They have helped keep my properties maintained, and most importantly have always done great at keeping me well in the black. I have to say, I have read some reviews here from disgruntled applicants. Their assessments seem based on their frustrations of wanting to rent a nice place and being passed over for a better applicant. As a property owner, and also someone that rented most of my life so I understand the frustrations, but I would rather get the best tenant for my rental than worry about a malcontent that gave a bad review. This is the best property management company I've had so far. I have an expensive place and a lesser one. The service for both of them is fantastic and I highly recommend Golden Property Management.

Professional and Honest

★★★★★
5 5 1
I had such a fabulous experience with GPM! I was a renter with them for two years. Kathy and her team were professional and honest from the beginning to end. When work needed to be done, her contracted professionals were outstanding! The GPM Team was always courteous, prompt, and helpful. The website was a great tool for rental payments, requests, etc. I am sad to transition to another property, breaking my relationship with GPM. Thank you Kathy, Erica and Monique for a smooth transition! I wish you the best in the coming years! Keep believing in the mission and vision of your business! Cheers!

A Pleasure to Work With

★★★★★
5 5 1
I have to say the Golden Property Management is the best property management company I have ever worked with!! I am fortunate enough to own a few homes here in San Diego, I was renting them out myself for a few years but when life got busy as it often does I knew I needed help. With collecting rent, to dealing with maintenance issues and geranial everyday tenant concerns I could not do that by myself and working my job and having a life, I like to travel and when you travel you already worry about your own home and here I was worrying about my personal homes and worrying about something happening to my rental homes. I hired a property management company that I will not name and at first the seemed great, but the moment I hired them, I never heard from them, I would call to check up on maintenance issues I knew I had when I passed it over just to make sure they were taken care of and I couldn't get an answer, a simple answer, the accounting was off and they were a headache, I ended up switching to another and it was pretty much the same issue, my property those were rented to awful tenants who did not take care of the property. Finally I tired GPM, I met with Kathy who was great but with my past history I was a little nervous considering everyone seemed great at first, I ended up hiring them, they made the turnover easy and took care of everything, and were/are always easy to get a hold of which is such a blessing. They return all phone calls in a timely manner and always keep you updated on your home if you have any questions. Kathy has been such a pleasure to work with and I wouldn't trust my properties with anyone else, they have been my PM company for the last two years and from day one here and her entire team have been on it! Erica keeps me updated on lease renewals when the time comes and answer all my questions I have, anytime there's big maintenance issues going on I am always informed. Diana who is the account is such a delight and always sends and I have never had an issue with my owner statements, they also have a owner portal that you can log into and view these statements and other information. Their screening process for tenants is great, they have started that they definitely hold and keep to, all my properties have been kept in excellent condition. The entire office staff always has a smile on there face and a pleasure to work with. Anyone in need to a property management company would be a fool not to hire Golden Property Management, they definitely have a gold standard level of customer service!

Team is Outstanding!

★★★★★
5 5 1
The team is outstanding in its processes and communication. We had managed our property after taking a work transfer, and I can't measure the benefit of having Kathy and her excellent team take over. My advice is: do yourself a favor and let this team handle your property management. Thanks, Kathy!

They Handled Everything

★★★★★
5 5 1
We have used GPM to manage our rental for the last several years and Kathy and her team are fantastic--they handled everything from start to finish without a hitch. They are always responsive and we have felt 100% comfortable leaving our property in their hands. The monthly rent is automatically deposited in our bank account and they also have convenient monthly and year-end reports that they send by email so we can easily keep track of our property. After having previously managed the property by ourselves we were so pleasantly surprised and pleased at how easy and professional GPM was and their service was worth every penny. We would strongly recommend GPM to anyone looking for a dedicated and reliable property management company. Thank you for taking such good care of us Kathy!

Team is Helpful

★★★★★
5 5 1
GPM has managed our rental for almost four years, and everyone on their team is helpful, efficient, communicative, and amazing! People tell me that being a landlord can be a pain, but this has definitely not been true with GPM. They found and qualified wonderful tenants who have taken great care of our property, and they have handled any needed repairs so that we can sleep at night. Thank you to Kathy, Erica and everyone else at GPM for your sincerity, work ethic, and trustworthiness. We appreciate you.

Wonderful Job Managing

★★★★★
5 5 1
GPM has done a wonderful job managing our property over the last six years. Since my wife and I were working full time, we sought out a property manager so we would not have to fit repairs into our already busy schedules. Kathy and her team exceeded these expectations and more. They helped us through every step of the rental business; from preparing our property, finding tenants, maintaining the property, sending out monthly and yearly financial reports, and finally - preparing our property for sale. The team at GPM always responded quickly to all emails and/or phone calls we made. I believe their responsiveness and professionalism kept our tenants happy as well.

Honest, Sincere, Caring

★★★★★
5 5 1
Honest, sincere, caring. Good management, good people.

 

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